Log a Service Call.
Submit a machine complaint directly to VTECK Solutions. Please provide the model, serial number and issue details so our service team can respond faster.
SERVICE REQUEST
Report a machine issue.
For faster support, include the machine model, serial number, site location, contact person and a clear description of the problem.
01
Machine detailsModel and serial number help us identify the correct service history and parts.
02
Problem descriptionError code, print quality issue, paper jam, scanning problem or other symptom.
03
Site contactProvide the person our engineer can coordinate with at the location.